Product
A/R Management & Automation
Collections Analytics
Customer Self Service Portal
Customer Invoice Distribution
Cash Application
Gaviti Disputes and Deductions
Credit Management and Monitoring
ERP Compatibility

FAQ

  • What types of companies does Gaviti assist?

    We serve small and medium sized enterprises that are in B2B services, manufacturing, wholesale and distribution, technology, transportation and logistics and much more.

  • What is the pricing model?

    We have Standard, Pro and Expert packages billed annually, that meet the needs of any company. The Pro and Expert packages come with premium features that will help accelerate your collections. Click here for more information.
    Our sales team can help you identify your needs and decide on the best package for you. Click here to contact a sales representative.

  • What’s included in every subscription package?
    1. Automated AR collections management
    2. Dynamic client risk scoring
    3. Collections task management
    4. Collection workflow analysis and improvement
    5. Unlimited: Users, clients and workflows.
  • How do you book a demo?

    Click here to fill out the form and we’ll be in touch with you to schedule your demo.

  • How long does a demo take?

    Depends on your needs and systems. An average demo should take about 30-40 minutes and we leave time for questions at the end.

  • Which ERPs do you support?

    Gaviti is ERP agnostic. This means Gaviti supports all (yes! all!) enterprise resource planning systems (ERP), including SAP, Quickbooks, Priority ERP, Netsuite, and even any custom accounting or ERP software. We support both on premise and Online ERP implementations.

  • How long would it take to integrate?

    Gaviti will get you set up within days due to our unique product architecture and simplified integration model. A designated support agent will be available for questions and troubleshooting until you get up and running.

  • How do you integrate the data from the ERP?

    Gaviti can securely pull the needed data directly from your ERP if you’re using an online ERP. Alternatively, you can set up a report to be sent to Gaviti from your ERP. We accept this report in any methods convenient to you. For example, you can post it to a SFTP site, or even have it emailed with the report attached. Gaviti will take it from there

  • What type of security certification does Gaviti have to protect your data?

    Gaviti is certified with IS0 27001:2013.

  • What type of privacy certification does Gaviti have to protect your data?

    Gaviti is certified with IS0 27701:2019.

  • Is Gaviti GDPR compliant?

    Yes, Gaviti is compliant with GDPR standards. Review our GDPR statement here.

  • Do you pass our data to 3rd parties?

    We don’t share your data with any outside parties. Non disclosure is part of our agreement and the use of your data is strictly to help you achieve your goals with the Gaviti platform.

  • What are the main benefits of automating AR?
      1. Faster invoice payments and accelerate cash flow
      2. Decrease DSO with smart workflows
      3. One source for all your data and reports
      4. Streamline team collaboration by logging all collection activity
      5. Real-time performance metrics
      6. Enhanced customer experience
      7. Provide a chance for proactive invoice dispute resolution
  • What makes Gaviti the right choice for my company?

    With integrations into all ERP, and non ERP accounting and billing solutions, Gaviti is the perfect receivable collection management solution for companies that rely on extending credit to their customers. Customizable workflows can be configured to address the needs of any type of customer in any industry including manufacturing, wholesale, and distribution, technology, business services, transportation and logistics. Read more

  • What is a good DSO?

    Because every industry is different, there’s no such thing as a “good” DSO number. For textile, apparel, and footwear manufacturers, 98 days is perfectly fine. Specialty retailers consider seven days “good.” On average, anything under 60 days is considered healthy; again, that depends on your industry, business model, and payment options. Generally, the lower, the better. Read more.

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