Customer-Facing Payer and Communication Portal
More than just a customer payment portal, Gaviti offers a completely frictionless way to get paid and communicate with your customers
The Customer-Facing Payer Portal is a powerful self-service hub that streamlines payments and related communications between you and your customers. It allows customers to easily manage invoices, make payments, track credit applications, and open disputes—all in one centralized platform. With real-time visibility into customer activity, you can eliminate bottlenecks and simplify traditionally time-consuming processes.
Reduce friction in the payment experience while empowering customers to stay on top of their accounts—without adding extra workload to your A/R team.
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Multiple Payment Methods
Gaviti allows you to offer your customers a range of payment options, including credit cards, debit cards, ACH transfers, electronic wallets, and more. By providing flexibility in payment methods, you enhance the convenience for your customers and increase the likelihood of on-time payments.
Integrated Payment Gateways
We understand the importance of compliance and security in payment processing. Gaviti integrates with secure payment gateways such as Bluesnap and Stripe who comply with applicable network, national, local, and other financial regulations and legislation. This ensures that your customers’ payment information is protected and transactions are processed securely.
Enhanced Payment Experience
Gaviti focuses on delivering a seamless and user-friendly payment experience for your customers. Our platform provides a payment portal where customers can conveniently make payments online. By offering a visually appealing and intuitive interface, you improve customer satisfaction and encourage timely payments.
Automated Payment Reconciliation
Manually reconciling payments with outstanding invoices can be time-consuming and prone to errors. Gaviti automates the payment reconciliation process, matching incoming payments with the corresponding invoices in real-time. This reduces manual effort, improves accuracy, and provides you with up-to-date visibility into your cash position.
Timely Payment Reminders
Gaviti automates payment reminders and notifications, ensuring that your customers receive timely reminders about upcoming payment due dates. By proactively reminding customers, you increase the likelihood of on-time payments and reduce delays.
Learn more about Gaviti A/R collections management and automation
Compliance and Security
Protecting sensitive payment information is of utmost importance. Gaviti complies with industry-standard security protocols and regulations, safeguarding customer data and reducing the risk of fraud or data breaches. Rest assured that your customers’ payment information is handled securely and in compliance with relevant regulations.
Reporting and Analytics
Gaviti provides robust reporting and analytics capabilities for payment transactions. Track payment trends, identify patterns, and gain insights into your payment performance. By leveraging these insights, you can optimize your payment processes, identify opportunities for improvement, and make data-driven decisions.
Autopay Option
Gaviti’s Autopay feature streamlines the payment process by allowing you or your customers to set up automatic recurring payments, reducing the need for manual intervention. This ensures timely payments, helping businesses maintain a steady cash flow and reducing the risk of overdue invoices. With Autopay, customers can easily manage their payment preferences and schedules, ensuring flexibility and convenience. Whether paying by credit card, ACH transfer, or other methods, Autopay offers a seamless, hassle-free experience for both customers and accounts receivable teams.
Streamlined Dispute Management
Managing disputes has never been easier. Instead of time-consuming email chains and manual tracking, customers can quickly open and monitor disputes directly within the portal. The dispute will be automatically routed to the right person on your team. Your team gets real-time visibility into dispute statuses, enabling faster resolution and reducing the back-and-forth communication that slows down collections. By centralizing dispute management, you can streamline the process, improve transparency, and maintain strong customer relationships—all while keeping your accounts receivable operations running smoothly.
By providing a seamless payment experience for your customers and automating payment reconciliation, you accelerate cash inflows, reduce administrative burdens, and foster stronger customer relationships.
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