We are thrilled to announce the launch of our latest addition to the Gaviti accounts receivable collections platform: the Credit Management Module! At Gaviti, we understand how crucial it is for you to maintain a healthy cash flow, minimize credit risk, and ensure timely payments from your customers. With this new module, we aim to empower your business by providing you with the tools and insights to make better credit decisions and enhance your overall credit management strategy.
- Optimize your credit management strategy, leading to higher customer satisfaction and retention.
- Save time and resources by automating manual tasks and centralizing all credit-related data.
- Enhance decision-making capabilities with comprehensive and up-to-date customer credit information.
Get started with the Credit Management Module today and experience a more efficient, risk-averse, and customer-centric approach to managing your accounts receivable. Currently this module is open to our Gaviti Customers Champion group. Contact your customer success manager to learn more on how to join this group.
Here are additional features we added to Gaviti’s core capabilities:
🌟 Enhanced Customer Profiles: We have introduced an improved customer profile feature that offers easy tracking and management of customer information and data. With an aggregated view of all relevant details in one place, you can now gain better insights into your customers. The enhanced profiles also help streamline your communication and follow-up processes with customers, ensuring that your collections efforts are as efficient as possible.
🔔 Proactive Alerts: To keep you on top of your accounts receivable, our new alert system sends notifications via email whenever there is a significant change (more than 5% up or down) in the outstanding Invoices metric. These alerts enable you to quickly identify potential issues and take appropriate actions to ensure timely payments and maintain a healthy cash flow.
🛠️ Advanced Admin Capabilities: In response to your feedback, we have expanded the admin capabilities within Gaviti. Admins can now manage custom fields directly in the platform, allowing for greater flexibility and customization of customer profiles and reports. Additionally, admins have been granted the ability to manage Internal Personas.
📨 Bulk Invoice Delivery: Based on a request from one of our valued customers, we have introduced the ability to send new invoices in bulk. This feature allows you to efficiently distribute multiple invoices to your customers, streamlining your A/R collections process and saving you valuable time.
📆 Payment Date Visibility: Upon the request of another esteemed customer, we have added a payment date to the invoices view. This feature provides greater transparency and helps you to better track and manage expected payments, allowing you to prioritize collections efforts and maintain a healthy cash flow.
In addition to our core functionality we also upgraded the Gaviti Accounts Payable Assistant:
🔗 Additional Payment Provider Integration – CWA: In our ongoing efforts to provide you with a seamless and flexible customer payment experience, we have added integration support for CWA, a popular payment provider. So if you are currently using CWA as your payment provider, contact us to see how to connect it to Gaviti.
🌟 Enhanced Look and Feel: We have revamped the Gaviti customer payment portal with a cleaner and more attractive design. This modern and streamlined look not only improves the user experience for your customers, but also reflects your company’s commitment to providing a professional and easy-to-use payment process.
🔀 Support for Multiple Bluesnap Accounts: In response to a customer request, we have expanded our platform to support multiple Bluesnap accounts. This feature allows businesses with multiple subsidiaries or divisions to manage their customer payments more effectively and with greater control. By accommodating the unique needs of your organization, Gaviti helps you streamline your payment processing and maintain a clear overview of your accounts receivable.
As always we also improved our A/R Collections dashboard:
🎨 Cleaner Design: We are excited to unveil our newly redesigned A/R Collections dashboard, which now sports a cleaner and more visually appealing look. With improved aesthetics and an intuitive layout, you’ll find it even easier to navigate and access the essential information you need to manage your accounts receivable collections process effectively.
⏳ Manual Time Saved Widget: Understanding the value of your time, we have added a “Manual Time Saved” widget to the dashboard. This metric showcases the amount of time you have saved since activating your first workflow on our platform. By visualizing the time savings made possible through automation, you can appreciate the true efficiency and effectiveness of the Gaviti platform.
📈 Collection Rate Trend Analysis (YoY): This metric compares the rate at which outstanding invoices are collected in the current year to the same period in the previous year. This valuable insight enables you to identify trends, adjust your strategies, and make more informed decisions in your collections process.
💳 Payments Gateway Metric: The new Payments Gateway Metric provides a clear overview of the money collected through Gaviti’s payment gateway (Bluesnap). With this information at your fingertips, you can quickly gauge the effectiveness of your payment gateway and optimize your collections strategy to maximize revenue.
📊 Payments History: To give you a deeper understanding of your payment patterns, we have added a Payments History bar chart to the dashboard. This metric displays the breakdown of money collected on time and late payments, helping you to identify areas of improvement in your collections process and better manage customer relationships.
With these additional features, Gaviti is designed to provide you with an even more comprehensive and powerful tool to manage your accounts receivable collections process. Our goal is to help you minimize risk, maximize efficiency, and improve your customer relationships, all while maintaining a strong cash flow for your business. We are committed to continually refining and enhancing our platform based on your feedback, and we welcome any suggestions for improvement.