The 5 Best B2B Customer Payment Portals of 2025

Payment portals are not just for large B2C businesses any longer, B2B businesses of any size can benefit. In the evolving world of B2B transactions, the importance of payment portals has become undeniable. These platforms are no longer a luxury but a necessity, providing businesses with an efficient way to handle their accounts receivable processes. A robust customer payment portal streamlines collections, simplifies the act of transferring payments, and eliminates many of the manual tasks that can bog down a company’s operations. By automating these processes, businesses can accelerate cash flow and focus on growth.

Beyond operational efficiency, a client payment portal enhances your organization’s professionalism. By offering customers an intuitive online portal payment system that allows them to get the information they need anytime. You show that your business is forward-thinking and customer-centric. This not only improves client satisfaction but also builds trust and strengthens long-term relationships.

Payment portals are a critical component of scaling your business effectively. As you grow, managing invoices, histories, collections, and customer communication in general becomes increasingly unsustainable. Implementing an advanced accounts receivable portal ensures your business can handle larger transaction volumes while maintaining excellent service quality. In this article, we’ll explore why payment portals are essential, what features to look for, and the top five B2B customer payment portals of 2025.

Why Payment Portals Are Critical in Today’s B2B Landscape

The digital transformation of financial operations has made payment portals indispensable for modern businesses. Here are some key reasons why they matter:

1. Improved Cash Flow: Payment portals allow for faster, more efficient collections. Customers can pay invoices online instantly, anytime it is convenient for them reducing delays caused by manual processes. If set up correctly, a customer will pay be clicking a link in an email you send them or bookmarking the link.
2. Enhanced Customer Experience: An intuitive client payment portal simplifies the payment process for your customers, allowing them to view and pay invoices, track payments, see their full billing and payment history and generally get information they wouldn’t have otherwise.
3. Operational Efficiency: Customer facing payment portals are a critical component of automating accounts receivable processes. It also makes it easy to track who has paid what, which frees up your accounts receivable team to focus on strategic tasks instead of repetitive, time-consuming work and chasing delinquent customers.
4. Professional Image: A well-designed customer billing portal demonstrates that your business is organized, modern, and serious about providing the best experience possible. You also present a unified image and message to your customers rather than relying on junior employees to do it for you.
5. Data-Driven Insights: Payment portals provide real-time data on payment statuses, overdue invoices, and customer behavior, empowering businesses to make informed decisions. A payment portal makes key reports like aging buckets and predictions like cash flow forecasting much more accurate.
6. Scalability: As your customer base grows, a scalable accounts receivable portal becomes vital. It allows your business to manage increased transaction volumes without additional overhead. It also will keep this key part of the customer experience consistent even if a key employee leaves or you add people to the team.

Key Features of an Effective B2B Customer Payment Portal

Not all payment portals are created equal. To maximize their value, focus on platforms with the following features:

1. Self-Service Capabilities: Customers should be able to view invoices, track payment statues, see if and why a payment method failed, see a complete activity history and of course make payment independently. This reduces the need the need for constant support of day-to-day issues.
2. Multiple Payment Options: A good portal supports a variety of payment methods, including but not limited to ACH, credit cards, wire transfers, and international payments. The more payment methods a portal supports, the fewer that you will have to process manually.
3. Customizable Dashboards: Both you and your customers benefit from dashboards that can be tailored to display the most relevant information. Customers should be able to determine what types of transactions they see, how far back the history goes and the sensitivity of information based on seniority.
4. Real-Time Tracking: The ability to track payments and invoice statuses in real time ensures transparency and reduces confusion for both you and your customers.
5. Automated Notifications: Built-in reminders for upcoming or overdue payments help customers stay on track, reducing late payments. If the payment portal is part of an accounts receivable automation solution, this will be handled in the workflows. If it is not, there should be the capability to send out basic reminders and invoice notifications.
6. Integration with ERP and Accounting Systems: Seamless integration is critical if you want your payment portal to provide any value. The payment portal should update your ERP in real time or near-real time if you want your records to remain accurate.
7. Robust Security: Payment portals are the safest way to make payments available today. But not all portal security is created equal. Compliance with industry standards like PCI DSS and advanced encryption techniques are critical for protecting sensitive financial data.
8. Dispute Management Tools (Optional): While not essential, having a feature for customers to raise disputes directly within the portal, will enhance satisfaction and streamline resolution processes. When customers can raise disputes in the portal and therefore digitally, it speeds up the resolution. Disputes usually occur because of an issue with an invoice or the history, so it makes sense to allow customers to raise disputes directly from the place where they find an issue. This will make you aware of the issue right away and therefore can help you and your team resolove it faster.

Top 5 B2B Customer Payment Portals

1. Gaviti

Gaviti leads the charge with its comprehensive customer facing payer portal as part of it’s autonomous invoice to cash solution to optimize collections and enhance cash flow. Its user-friendly interface, hyper personalization and autopay options tools make it a favorite for medium – large businesses.

Key Features:

• Intuitive self-service customer payment portal
• Automated payment reminders and workflows
• Real-time tracking and reporting
• Multi-language and multi-currency support
• Autopay options which can be used for part of your customer base
• AI driven cash application

Why Choose Gaviti? Gaviti’s robust payment automation capabilities and the ability to build your own solution without knowing any code make it a good choice for companies that have a robust process and but still want something that works more-or-less out of the box.

2. Tesorio

Tesorio stands out for its predictive analytics and cash flow management features. This platform provides actionable insights that help businesses optimize their accounts receivable processes.

Key Features:

• Predictive cash flow analytics
• Seamless ERP integrations
• Automated dunning campaigns
• Comprehensive reporting tools

Why Choose Tesorio? If you’re looking for a platform that combines advanced analytics with automation, Tesorio is a strong contender.

3. Versapay

Versapay’s collaborative customer billing portal fosters better communication between businesses and their clients, enabling faster payments and improved customer satisfaction.

Key Features:

• Collaborative payment workflows
• Integrated dispute resolution
• 24/7 customer access
• Multiple payment options

Why Choose Versapay? Versapay is ideal for businesses that value strong customer relationships and need tools to facilitate collaboration.

4. HighRadius

HighRadius leverages AI-powered automation to enhance accounts receivable processes. Its robust platform is the ideal choice of larger businesses.

Key Features:

• AI-driven cash application
• Predictive analytics for payment trends
• ERP integration
• Real-time reporting

Why Choose HighRadius? For businesses seeking cutting-edge technology to optimize collections, HighRadius delivers powerful automation and insights.

5. Paystand

Paystand offers a zero-fee payment network designed to reduce transaction costs and improve cash flow. Its blockchain-based platform ensures transparency and security.

Key Features:

• Zero-fee payment processing
• Blockchain-based transaction tracking
• Integration with leading ERP systems
• Recurring billing capabilities

Why Choose Paystand? Paystand’s innovative approach to reducing transaction costs makes it a standout option for businesses prioritizing cost-efficiency.

How Gaviti Enhances Your Payment Approval Process with a Customer Payment Portal

Gaviti’s comprehensive invoice-to-cash accounts receivable automation platform streamlines the entire lifecycle of payments, from invoice distribution to cash application and dispute resolution. Its client payment portal integrates seamlessly into this system and your financial infrastructure as a whole, offering a range of features that simplify collections and improve the customer experience.

Key Features of Gaviti’s Customer Payment Portal:

• Supports Multiple Payment Types and Methods: Gaviti supports ACH, wire transfers, credit and debit cards, local bank transfers, and more. It also supports multiple currencies and multiple bank accounts, allowing businesses to manage payments globally. Plus, businesses can enable autopay for select customers, ensuring payments are automatically deducted when due.
• Enhanced Customer Experience: The user-friendly interface includes automated payment reminders, simplifying the process and encouraging on-time payments for customers. In addition, customers can access there complete billing and payment history. The payment portal can be branded with your company’s logo and colors.
• Integrated Payment Gateways: Gaviti integrates with large well known secure payment providers like BlueSnap and Stripe but it can also integrate with any payment gateway on the market, ensuring you don’t have to change your tech stack to use Gaviti.
• Automated Payment Reconciliation: When connected with Gaviti’s automated cash application software, incoming payments are matched with their corresponding invoices in real time, reducing manual errors and providing up-to-date visibility into cash flow. It can also generate a receipt for your customers a few minutes after a payment is made.
• Dispute Management: Customers can raise disputes directly within the portal, streamlining issue resolution and ensuring faster response times.
• Reporting and Analytics: Payments made through the portal are automatically reflected in Gaviti’s reports and recognized in your ERP. Combined with Gaviti’s broader analytics, businesses can gain insights into payment trends and optimize their collections strategy.

Want to learn more about how Gaviti can help you transform your accounts receivable processes? Schedule a demo with Gaviti today to see how we can help you streamline collections and improve cash flow.

See why Gaviti is ranked as the #1 Credit & Collections Software on G2: