How to Reduce Collection Calls With A/R Automation Software |

Collections calls typically rely on a team of individuals, each responsible for his or her own accounts. Although the idea is for the collections teams to build a rapport with their customers, the approach is flawed. It seems counterintuitive, but automating the collection process to communicate as much information as possible regarding customer invoices ahead…

When you shorten your cash flow conversion time, you improve liquidity. You can then use this cash to pay bills on time, increase staffing, invest in research and development, or expand into new markets. These are just some of the uses that make strong cash flow an important metric for determining the health and potential…

With the move to digital invoices and payments, managing receivables has become increasingly complex. Reconciling invoices and adjusting them on an individual basis, maintaining continuous communication with customers, and keeping track of invoices can end up consuming more time and resources than your A/R team can afford. Outsourcing allows your business to scale as needed…

Cash flow in the transportation and logistics industry can be unpredictable. Long payment cycles, supply chain shortages and seasonality combined with a reliance on manual processes for collections are just a few factors that propel companies in the transportation and logistics industries to seek a more efficient process for their cash optimization. The Importance of…

No matter how efficient your A/R collections process is or how effective your communications are, it’s only a matter of time before you’ll have disputes. A human-centered approach to disputes in accounts receivables, with the right technological tools, can both accelerate dispute management and improve your company’s cash flow. At the same time, it can…

Efficient dispute management plays an essential role in improving your organization’s financial and business success. Disputes within account receivables can lead to delayed payments, strained customer relationships and unforeseen cash flow problems. In many cases, they lead to deductions, so your A/R team needs a process that supports deductions as well. By implementing an effective…

Most Accounts Receivable teams use DSO as the main KPI to measure their performance. By extension, most A/R invoice-to-cash management platforms and teams base their key performance indicators (KPIs) on the measurement of Days Sales Outstanding, or DSO. But DSO is not an accurate reflection of delinquency, because it starts its calculation from the time…

One of the most effective ways of increasing your company’s cash flow is by ensuring that customers pay their invoices on time. Proactively reaching out to customers with overdue invoices and prior, sending reminders before the due date offering incentives for early payments, and suggesting an upfront deposit are all different methods of proactively defending…